I did not receive an order confirmation email
I wish to follow the progress of my order
I have not received a tracking number or confirmation email
I did not receive my order
I want to return a product or cancel my order
I received a defective or damaged product

Contact details:

All emails concerning an order in progress or past, and / or concerning the act of purchase (customer support, product information) must be addressed only to the email address below.

The delivery average time is 2 to 4 weeks, and can be extended exceptionally up to 8 weeks for USA customers with promotional offers.

Customer support and product information : support@doremi-sounds.com

Please specify in the subject of your email the subject of your request and the number of your order.

If you contact us about an order placed or in progress, please specify in your email: first name, name and order number to process your request as soon as possible.


Professional contact only: info@doremi-sounds.store (partnership request, media, contract proposal)